Privacy Policy

Privacy Policy

How we collect, use, and protect your data — clearly explained.

Overview

SnoozyScoop® ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and protect your data when you interact with our website, signup forms, and services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following personal data when you interact with us:

  • Name
  • Email address
  • Shipping address (if you place an order)
  • Optional survey data (e.g. baby age, formula brand)
  • Profile information submitted through our forms

We do not collect or store payment details. All payments are securely processed by Shopify or its integrated payment providers.

How We Use Your Information

We use the information you provide to:

  • Send product updates and launch announcements
  • Manage early access and waitlist signups
  • Fulfil and deliver orders (when applicable)
  • Respond to questions or customer support requests
  • Improve our products, messaging, and experience

We will not sell your data or use it for unrelated purposes.

Legal Basis

We process your data based on:

  • Consent — you opted in to receive updates
  • Legitimate interests — operating our business and improving customer experience
  • Contractual necessity — e.g. processing an order

You may withdraw consent at any time by clicking "unsubscribe" in any email we send.

Data Storage & Security

Your information may be stored through secure third parties including:

  • Shopify
  • Klaviyo
  • Meta (Lead Ads)
  • Google Workspace
  • Other GDPR-compliant service providers

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Sharing Your Information

We do not sell or rent your personal information.

We may share data only with trusted service providers who assist us in:

  • Sending emails
  • Delivering products
  • Processing payments
  • Hosting and maintaining our website

These partners are only permitted to process data as required to perform their services.

Cookies and Tracking

Our website may use cookies or similar technologies to improve your experience, analyse traffic, and personalise content. You can adjust cookie settings in your browser at any time.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent
  • Request a copy of your data
  • Restrict or object to certain processing

To exercise any of these rights, email us at:

📩 hello@snoozyscoop.com

We will respond within 30 days.